{"id":42719,"date":"2024-07-08T22:58:04","date_gmt":"2024-07-09T02:58:04","guid":{"rendered":"https:\/\/www.vayahealth.com\/?page_id=42719"},"modified":"2026-10-01T02:03:24","modified_gmt":"2026-10-01T06:03:24","slug":"transportation-assistance","status":"publish","type":"page","link":"https:\/\/vayapartners.org\/es\/transportation-assistance\/","title":{"rendered":"Asistencia al transporte"},"content":{"rendered":"<div>\n<div>\n<p class=\"wp-block-paragraph\">Vaya Partners puede ayudar <a href=\"\/es\/tailored-plan\/\">Plan a medida<\/a> Los miembros con Medicaid pueden llegar y salir de ciertos centros de atenci\u00f3n m\u00e9dica y de recursos comunitarios. Trabajamos con una empresa llamada Modivcare para administrar los servicios de transporte.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para los miembros de NC Medicaid Direct, su <a href=\"https:\/\/www.ncdhhs.gov\/divisions\/social-services\/local-dss-directory\" target=\"_blank\" rel=\"noopener\" title=\"\">Departamento local de Servicios Sociales (DSS)<\/a> pueden programar transporte m\u00e9dico no urgente (NEMT). Los servicios de transporte no est\u00e1n disponibles para los beneficiarios de servicios financiados por el Estado.<\/p>\n<\/div>\n\n\n\n<div>\n<h2 class=\"gb-headline gb-headline-2ba8f8f5 gb-headline-text\">Transporte de emergencia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En caso de urgencia vital, llame al <a href=\"tel:911\" title=\"\">911<\/a>.<\/p>\n<\/div>\n\n\n\n<div>\n<div>\n<h2 class=\"gb-headline gb-headline-48072d37 gb-headline-text\">Transporte sanitario no urgente (NEMT)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">NEMT incluye viajes de ida y vuelta a cualquier cita de Medicaid, incluyendo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00e9dicos o especialistas<\/li>\n\n\n\n<li>Farmacias (para recetas cubiertas por Medicaid)<\/li>\n\n\n\n<li>Citas de salud mental<\/li>\n\n\n\n<li>Tratamiento del consumo de sustancias<\/li>\n<\/ul>\n\n\n\n<div>\n<h3 class=\"gb-text\">Programar un viaje<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los miembros del Plan a medida pueden obtener <strong>viajes gratis<\/strong> a las citas de Medicaid. Para programar un traslado, llame a Modivcare al <a href=\"tel:1-888-621-2084\" target=\"_blank\" rel=\"noopener\" title=\"\">1-888-621-2084<\/a> (de 7.00 a 18.00 horas, de lunes a s\u00e1bado). Los afiliados con problemas de audici\u00f3n pueden llamar al TTY <a href=\"tel:1-866-288-3133\" target=\"_blank\" rel=\"noopener\" title=\"\">1-866-288-3133<\/a>. Haga su reserva al menos dos d\u00edas h\u00e1biles antes de su cita.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si es usted miembro de NC Medicaid Direct, p\u00f3ngase en contacto con su <a href=\"https:\/\/www.ncdhhs.gov\/divisions\/social-services\/local-dss-directory\" target=\"_blank\" rel=\"noopener\" title=\"\">DSS local<\/a> para solicitar servicios NEMT.<\/p>\n<\/div>\n\n\n\n<div>\n<h3 class=\"gb-text\">Solicitar una recogida urgente<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los desplazamientos urgentes se producen cuando recibe el alta hospitalaria o su m\u00e9dico le cita para el d\u00eda siguiente. Para las citas al d\u00eda siguiente, el viaje se verificar\u00e1 con la consulta de su m\u00e9dico.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para viajes urgentes, llame a Modivcare al <a href=\"tel:1-888-621-2084\" target=\"_blank\" rel=\"noopener\" title=\"\">1-888-621-2084<\/a> (24 horas al d\u00eda, siete d\u00edas a la semana).<\/p>\n<\/div>\n\n\n\n<div>\n<h3 class=\"gb-text\">Cuando llames, necesitar\u00e1s:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00famero de identificaci\u00f3n de Medicaid del afiliado<\/li>\n\n\n\n<li>Nombre y apellidos del afiliado<\/li>\n\n\n\n<li>Fecha de nacimiento del afiliado<\/li>\n\n\n\n<li>Nombre y direcci\u00f3n del lugar de la cita<\/li>\n\n\n\n<li>D\u00eda y hora de la cita<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00e1s informaci\u00f3n en <a href=\"\/es\/tailored-plan\/handbook\/\">Manual del afiliado del plan adaptado de salud mental y discapacidad intelectual<\/a>. Para obtener informaci\u00f3n sobre los reembolsos y Vaya Partners la pol\u00edtica de NEMT, llame a nuestro servicio de asistencia a los miembros de ACCESS al <a href=\"tel:1-888-235-4673\" target=\"_blank\" rel=\"noopener\" title=\"\">1-888-235-4673<\/a> (de 7.00 a 18.00 horas, de lunes a s\u00e1bado).<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div>\n<h2 class=\"gb-headline gb-headline-f83602c8 gb-headline-text\">Transporte no sanitario<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Los miembros del plan a medida pueden recibir hasta 12 viajes de ida y vuelta (o 24 viajes de ida) por a\u00f1o civil como servicio de valor a\u00f1adido. Esto incluye viajes a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bibliotecas<\/li>\n\n\n\n<li>Clases prenatales<\/li>\n\n\n\n<li>Tiendas de comestibles, bancos de alimentos y mercados agr\u00edcolas<\/li>\n\n\n\n<li>Oficinas de correos, FedEx y UPS<\/li>\n\n\n\n<li>Notarios, asistencia jur\u00eddica y abogados<\/li>\n\n\n\n<li>Parques, senderos y gimnasios para hacer ejercicio<\/li>\n\n\n\n<li>Actividades en la comunidad local y actividades relacionadas con el trabajo<\/li>\n\n\n\n<li>Bancos o lugares para pagar facturas<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Para solicitar transporte, llame a Modivcare al <a href=\"tel:1-888-621-2084\" target=\"_blank\" rel=\"noopener\" title=\"\">1-888-621-2084<\/a> (de 7.00 a 18.00 horas, de lunes a s\u00e1bado). Los viajes deben programarse con al menos dos d\u00edas laborables de antelaci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La prestaci\u00f3n de transporte no sanitario es independiente del NEMT. M\u00e1s informaci\u00f3n <a href=\"\/es\/value-added-services\/\" target=\"_blank\" rel=\"noopener\">Servicios de valor a\u00f1adido<\/a>.<\/p>\n<\/div>\n\n\n\n<div>\n<h2 class=\"gb-headline gb-headline-2a675c15 gb-headline-text\">Ayuda al transporte Preguntas y respuestas<\/h2>\n\n\n<div class=\"gb-container gb-container-2083ae2e accordion-wrapper accessible-accordion\" id=\"wrapper-main0125\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-14c75fef\">\n<div class=\"gb-grid-column gb-grid-column-1a13d246\"><div class=\"gb-container gb-container-1a13d246\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-1yqspL\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-1yqspL\" aria-expanded=\"false\" aria-controls=\"collapse-acc-1yqspL\">\u00bfQu\u00e9 tipo de m\u00e9dico puede llevarme y traerme?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-1yqspL\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-1yqspL\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>Vaya Partners Los miembros del plan a medida pueden obtener transporte desde y hacia cualquier tratamiento cubierto por el programa Medicaid en Carolina del Norte. Vaya Partners Es necesario obtener previamente la autorizaci\u00f3n para viajar fuera del estado.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-79133db2\"><div class=\"gb-container gb-container-79133db2\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-Z18z6zn\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-Z18z6zn\" aria-expanded=\"false\" aria-controls=\"collapse-acc-Z18z6zn\">\u00bfY si faltan menos de dos d\u00edas para mi visita?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-Z18z6zn\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-Z18z6zn\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>Podemos ayudar a los miembros del Plan Alojado con desplazamientos de recuperaci\u00f3n y desplazamientos urgentes. Los desplazamientos de recuperaci\u00f3n son cuando se le libera del hospital, y los desplazamientos urgentes son cuando su m\u00e9dico programa una cita para el d\u00eda siguiente. Para las citas del d\u00eda siguiente, el desplazamiento se verificar\u00e1 con la consulta del m\u00e9dico.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-aa86e055\"><div class=\"gb-container gb-container-aa86e055\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-1bcQEW\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-1bcQEW\" aria-expanded=\"false\" aria-controls=\"collapse-acc-1bcQEW\">\u00bfTengo que pagar por los viajes?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-1bcQEW\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-1bcQEW\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>No, no hay ning\u00fan costo si usted tiene el programa Medicaid. Vaya Partners Ofrecemos viajes gratuitos con el sistema de transporte no estructurado (NEMT) y no relacionados con la salud para los miembros del plan Tailored Plan.<\/p>\n<p>Los miembros de NC Medicaid Direct pueden ponerse en contacto con su <a href=\"https:\/\/www.ncdhhs.gov\/localDSS\" target=\"_blank\" rel=\"noopener\">DSS local<\/a>.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-aa34a750\"><div class=\"gb-container gb-container-aa34a750\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-2iyzbI\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-2iyzbI\" aria-expanded=\"false\" aria-controls=\"collapse-acc-2iyzbI\">\u00bfHasta d\u00f3nde puedo desplazarme para ver a un m\u00e9dico?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-2iyzbI\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-2iyzbI\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>No hay l\u00edmites de recorrido para una visita a un m\u00e9dico aprobado. Sin embargo, Vaya Partners es necesario autorizar previamente los viajes que superen las 75 millas.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-4dd2763c\"><div class=\"gb-container gb-container-4dd2763c\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-16Fz66\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-16Fz66\" aria-expanded=\"false\" aria-controls=\"collapse-acc-16Fz66\">\u00bfPuede otra persona hacer la reserva por m\u00ed?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-16Fz66\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-16Fz66\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>S\u00ed. Un familiar, cuidador o personal m\u00e9dico puede hacer la reserva por usted.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b32bc54e\"><div class=\"gb-container gb-container-b32bc54e\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-1g6YOu\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-1g6YOu\" aria-expanded=\"false\" aria-controls=\"collapse-acc-1g6YOu\">\u00bfY si voy en silla de ruedas?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-1g6YOu\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-1g6YOu\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>Traiga su propia silla de ruedas. Modivcare le acomodar\u00e1 a usted y a su silla de ruedas.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-9dc59ea7\"><div class=\"gb-container gb-container-9dc59ea7\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-Wmgmf\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-Wmgmf\" aria-expanded=\"false\" aria-controls=\"collapse-acc-Wmgmf\">\u00bfQu\u00e9 ocurre si mi cita se anula o cambia de fecha?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-Wmgmf\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-Wmgmf\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>Llame a Modivcare al <a href=\"tel:1-888-621-2084\" target=\"_blank\" rel=\"noopener\">1-888-621-2084<\/a> para reprogramarlo lo antes posible.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-ac59ad26\"><div class=\"gb-container gb-container-ac59ad26\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-vp7qN\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-vp7qN\" aria-expanded=\"false\" aria-controls=\"collapse-acc-vp7qN\">\u00bfY si no s\u00e9 cu\u00e1ndo voy a necesitar que me lleven de vuelta a casa?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-vp7qN\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-vp7qN\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>Llame a Modivcare despu\u00e9s de su cita al <a href=\"tel:1-888-621-2084\" target=\"_blank\" rel=\"noopener\">1-888-621-2084<\/a>.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-279a430f\"><div class=\"gb-container gb-container-279a430f\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-ZevK8C\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-ZevK8C\" aria-expanded=\"false\" aria-controls=\"collapse-acc-ZevK8C\">\u00bfQu\u00e9 pasa si mi transporte se retrasa?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-ZevK8C\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-ZevK8C\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>Llame a Modivcare al <a href=\"tel:1-888-621-2084\" target=\"_blank\" rel=\"noopener\">1-888-621-2084<\/a>.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-9f51cd3f\"><div class=\"gb-container gb-container-9f51cd3f\"><div class=\"gb-inside-container\">\n\r\n\r\n\n\n\n\n    <div class=\"accordion-item-block\"  itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n        <h2 class=\"accordion-headline\" id=\"heading-acc-ZokHma\">\n            <div class=\"accordion-button-span custom-accordion-trigger\"  itemprop=\"name\" tabindex=\"0\" role=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-acc-ZokHma\" aria-expanded=\"false\" aria-controls=\"collapse-acc-ZokHma\">\u00bfY si tengo una queja?<\/div>\n        <\/h2>\n        <div id=\"collapse-acc-ZokHma\"  itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" role=\"region\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-acc-ZokHma\" data-bs-parent=\"#wrapper-main0125\">\n            <div class=\"accordion-body\"  itemprop=\"text\">\n                <p>Llame a Modivcare al <a href=\"tel:1-888-621-2084\" target=\"_blank\" rel=\"noopener\">1-888-621-2084<\/a>. Adem\u00e1s, Vaya Partners se aplica un enfoque de \u201cno admitir quejas en la puerta equivocada\u201d. \u00a1Descubre c\u00f3mo hacerlo! <a href=\"\/es\/tailored-plan\/grievances\/\">presentar una reclamaci\u00f3n<\/a> a Vaya Partners.<\/p>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Vaya Partners can help Tailored Plan members with Medicaid get to and from certain appointments and community resource destinations. We work with a company called Modivcare to manage transportation services. 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